FAQ Page 1
Airbrush Related
What is the PSI for this airbrush machine?
15 PSI, adjustable based on your specific needs for cake decorating.
How do I clean the airbrush after use?
Very easy to clean. We provide straightforward instructions with each kit.
Printer Related
Can the edible cake printers print in full colour?
Yes, our printers can produce vibrant full-colour images on your cakes.
Can any printer be used as an edible printer?
Absolutely not! Edible printers only use food-safe inks. Printers previously used with non-edible inks can’t be repurposed, as residue remains in the printhead.
Is an edible printer worth it?
Yes, it’s worth the investment! It allows you to create photographic images on cakes not achievable any other way.
What is the best edible printer for edible images on cakes?
Here’s a quick list of edible-ink printers you can use:
- Canon PIXMA TS702a
- Canon PIXMA G6020
- Canon PIXMA TS8320
- Canon PIXMA MG3620
- Canon PIXMA iX6820
- Epson EcoTank ET-15000
For most home cake decorators, the Canon PIXMA TS702a is the best all-rounder—its size, resolution and borderless A4 capability give you vivid, reliable edible prints without taking up your whole prep area.
Does Canon make an edible printer?
Canon makes a range of printers suitable for edible printing; however, they don’t supply edible paper or ink, which is why many users find it easier to buy a full kit from a reputable supplier that includes all materials and instructions.
How do you print edible images for cookies?
- Bake your cookies and cool completely.
- Spread a thin, even layer of royal icing where you’ll place the image.
- If using fondant, brush a little clear gel or piping gel on the spot.
- Press the cut-out image onto the moistened area.
Sales & Service Related
What is your return policy?
Our policy lasts 30 days. Items must be unused and in their original packaging to be eligible for a return or exchange.
How do I process a return?
To complete your return, we require a receipt or proof of purchase. Please contact our support for detailed instructions.
What if my item is defective?
If you receive a defective item, please contact us immediately for a replacement or refund.
How long does it take to receive a refund?
Once we receive and inspect your return, refunds are processed within a few days to the original payment method.